Terms and Conditions
Last updated: 24/04/2025
These Terms and Conditions govern your use of the website located at https://anytec.uk (“our website”) and your engagement with services provided by Anytec, a business operating from Southampton and serving Hampshire and surrounding areas.
By accessing this website or booking our services, you agree to these terms. Please read them carefully.
1. General Information
- The term “Anytec”, “we”, “us”, or “our” refers to the owner of the website and provider of IT asset disposal and recycling services.
- The term “you” refers to the user of the website or the client booking our services.
2. Use of This Website
- You may access and use this site for lawful purposes only.
- Content on this site, including text and images, may not be copied, reproduced or reused without written permission.
- We do our best to keep information accurate and up-to-date, but we make no guarantees regarding completeness or accuracy.
3. Our Services
We provide free and paid collection and disposal services for IT equipment, including but not limited to:
- Desktops, laptops, tablets, smartphones
- Servers and network equipment
- EPOS and VoIP systems
- Cables, printers, and peripherals
Services may include secure data destruction (physical or software-based), compliant disposal, and documentation (e.g. certificate of data destruction).
4. Service Bookings
- Bookings may be made via phone or email. We aim to confirm all collections within 1 working day.
- We may request a list and/or photos of items prior to collection to assess suitability.
- Collection times are provided in good faith but may be subject to change due to traffic, weather or other factors beyond our control.
5. Cancellations & Rescheduling
- You may cancel or reschedule a collection with at least 24 hours’ notice.
- Failure to provide notice may result in a service fee being applied (where applicable).
6. Access & Collection Requirements
- It is your responsibility to ensure safe and reasonable access to the collection site.
- Someone must be present to sign for the collection unless otherwise agreed.
- We reserve the right to refuse collection if items are not as described, or if access is unsafe or restricted.
7. Data Destruction
- Where data destruction is requested, we will provide a certificate upon completion.
- We are not liable for any data remaining on equipment if it was not specifically requested for erasure.
- It is your responsibility to specify whether physical or software-based erasure is required.
8. Staff Conduct
- Our staff are trained, insured and expected to behave in a professional and courteous manner.
- We ask clients to treat our team with the same respect.
- Abusive or unsafe environments may result in immediate cancellation of service without refund or notice.
9. Liability
- We take every care in handling your equipment but accept no liability for any damage that may occur after collection, unless caused by our negligence.
- We are not responsible for loss of data or software unless this was covered by a specific agreement for data destruction.
- We are not liable for any consequential losses, including loss of business or profit.
10. Waste Carrier Licence & Compliance
- Anytec is a registered Waste Carrier with the Environment Agency. Proof of licence is available on request.
- All collections and disposals are performed in accordance with the WEEE Directive, GDPR, and relevant UK regulations.
11. Privacy
- We process personal data in line with our Privacy Policy and are GDPR-compliant.
- Personal information you provide for collections or communication will be used solely for service delivery and legal compliance.
12. Changes to These Terms
We reserve the right to update these terms at any time. Any changes will be posted on this page with the date updated above.
13. Contact
If you have any questions about these Terms and Conditions, please contact us:
Phone: 02380 989 678
Email: [email protected]
